Playersaloons Rules

Rules FAQ Cancellation & Refund Policy for PlayerSaloons.com (Property of SkillPlay Limited)

1. General Conduct

Respect and Fair Play All players must maintain respectful behavior towards others. Cheating, harassment, abuse, or any form of unsportsmanlike conduct will result in penalties or bans.
Account Responsibility Each player is responsible for the security and confidentiality of their account information. Sharing accounts or accounts information is prohibited.
Compliance Players must comply with all PlayerSaloons.com rules, as well as local laws and regulations regarding online skill-based competitions and applicable local laws.

2. Registration and Account Funding

Eligibility: Players must be 18+ (or the legal age in your jurisdiction) to register and participate.
Account Creation: Players must provide accurate information during registration. One account per person, multiple accounts prohibited. Any falsification of information will result in account suspension or termination.
Funding Accounts Players can fund their accounts using the available payment methods. All transactions are subject to the respective payment service providers' terms and fees. We may require identity verification before payouts

3. Participation in Tournaments and Competitions

Platform-organised only: All events (including head-to-head) are organised by PlayerSaloons with published rules and fixed prize structures.
Entry Fees: Players entry fees are paid from their account balance to join an event. No peer-to-peer wagering or side-bets are permitted.
Match Scheduling Players are responsible for being aware of their match schedules and showing up on time. Failure to appear on time may result in forfeiture. Know your match times and be punctual
Game Ownership: Players must own a legitimate copy of the games they wish to compete in.

4. Match Rules and Conduct

Match Settings Players must adhere to the match settings and rules provided for each tournament or competition.
Fair Play Any form of cheating, exploiting game bugs, or using unauthorized software will lead to immediate disqualification and potential banning.
Connection Players must ensure they have a stable internet connection. Matches will not be restarted due to connection issues once they have begun. Ensure a stable internet connection

5. Reporting Results

Result Submission Both players must report match results promptly and accurately through the Playersaloons.com platform.
Disputes Any disputes must be reported immediately with supporting evidence (e.g., screenshots, video recordings) for review by PlayerSaloons.com. PlayerSaloons adjudicates disputes, decisions may be considered final subject to the appeals process

6. Payouts and Fees

Prize Distribution: Winners are credited according to the event’s prize structure after deduction of the Payment provider processing fees and administrative service fee.
Timing: Payouts are initiated within 24 hours and typically complete within 1–7 business days, subject to KYC/AML verification, fraud checks, and payment-processor timelines.
Transaction Fees: All payment-processor fees for deposits/withdrawals are the responsibility of the player.

7. Penalties and Appeals

Enforcement: Violations of any rules may result in warnings, forfeits, suspension, or permanent bans depending on the severity.. PlayerSaloons may retain evidence and restrict accounts during investigations.
Appeals Players have the right to appeal any penalties by contacting Playersaloons.com support with relevant evidence.

8. Security and Privacy

Data Protection: Playersaloons.com is committed to protecting player data and privacy. We process personal data in accordance with our Privacy Policy
Account Security Players must use strong passwords and not share their account details with others. Playersaloons.com will not be responsible for any losses incurred due to compromised accounts.

9. Updates and Changes

Rule Amendments Playersaloons.com reserves the right to update or amend these rules at any time. Players will be notified of any changes via email and/or platform announcements.
Player Responsibility It is the player's responsibility to stay informed about the current rules and any updates. You are responsible for keeping up to date with current Rules

Note on Credits: Where applicable, “Credits” may represent promotional or balance units used for event entry. Promotional credits are non-withdrawable.

By participating in activities on Playersaloons.com, players agree to abide by these general site rules. Playersaloons.com aims to create a fair, competitive, and enjoyable environment for all participants.

PlayerSaloons.com: Frequently Asked Questions (FAQ)

1. What is PlayerSaloons.com?

PlayerSaloons.com is an online platform where skilled video game players can compete in platform-organised tournaments (including head-to-head events) for cash-prize competitions. Players can create an account, fund it through our payment gateway. Players may fund their account and use the balance to pay fixed entry fees only for a tournament or mutual competition. All matches and tournaments are organized by PlayerSaloons and no peer-to-peer wagering is permitted.

2. How do I create an account on PlayerSaloons.com?

Creating an account is simple: Sign up on PlayerSaloons.com → verify your email → confirm you’re 18+ → accept the Terms → log in.

Visit PlayerSaloons.com.
Click on the "Sign Up" button.
Fill in the required details, including a valid email address, username, and password.
Confirm your age (you must be 18 years or older).
Agree to the terms and conditions.
Verify your email address through the link sent to your inbox.
Log in to start competing and winning!

3. How do I fund my account?: Go to Deposit → select a payment method → complete the secure checkout. Your balance updates after a successful transaction.

To fund your account:

Log in to your PlayerSaloons.com account.
Navigate to the "Wallet" or "Deposit" section.
Choose your preferred payment method from the available options.
Enter the amount you wish to deposit.
Complete the payment process through our secure payment gateway.
Once the payment is successful, your account balance will be updated.

4. How do I participate in a competition or tournament?: Browse Tournaments → select an event → pay the fixed entry fee from your balance → follow the event instructions → play and report results.

To participate:

Log in to your account.
Browse the available competitions or tournaments on the home page or "Competitions" section.
Choose a competition or tournament that interests you.
Click "Join" and pay the entry fee from your account balance to secure your spot.
Follow the instructions to play the game.
After the game, report your results through the platform.

5. How are the winners determined and paid?

Per the event rules. Winners are credited after result verification and deduction of the administrative service fee.

After the match:

The winner must report the results (screenshots or video) through the PlayerSaloons.com platform.
The results will be verified.
The winner's account will be credited with the winnings after deducting service fee retained by PlayerSaloons.com.

6. What happens if there is a dispute over the game results? Open a dispute promptly and upload evidence (screenshots/video). Our admins review and make a fair decision.

If there is a dispute:

Contact PlayerSaloons.com support immediately.
Provide evidence, such as screenshots or video clips, to support your claim.
Our dispute resolution team will review the case and make a fair decision.
The decision of PlayerSaloons.com is final.

7. What fees does PlayerSaloons.com charge?

PlayerSaloons.com applies a 10% administrative service fee to all entry fees collected for platform-organized competitions and tournaments. This is deducted from the prize pool before distributing prizes to the winning participant(s)

8. Is there a minimum age requirement to participate?

Yes, 18+ (or the legal age in your jurisdiction) to create an account and participate in competitions or tournaments on PlayerSaloons.com.

9. How do I withdraw my winnings? : Request a withdrawal in Withdraw. Payouts are initiated within 24 hours and typically complete within 1–7 business days, subject to KYC/AML checks, fraud screening, and processor timelines. Fees may apply.

To withdraw your winnings:

Go to the "Wallet" or "Withdraw" section of your account.
Select the amount you wish to withdraw.
Choose your preferred withdrawal method ( bank transfer, etc.).
Complete the withdrawal request.
Your request will be processed, and the funds will be transferred to your chosen method.

Please note that withdrawals may be subject to 7 working days or more processing times and fees depending on your chosen method.

10. Can I withdraw the bonus money from my account?

No, bonus credits or promotional credits provided by PlayerSaloons.com cannot be withdrawn. They can only be used to participate in competitions or tournaments on the platform.

11. How do I manage my account settings?

To manage your account settings:

Log in to your account.
Navigate to the "Account" or "Settings" section.
Here, you can update your profile information, change your password, adjust notification settings, and more.

12. What should I do if I forget my password?

If you forget your password:

Click on the "Forgot Password" link on the login page.
Enter your registered email address.
You will receive an email with instructions to reset your password.
Follow the link in the email and set a new password.

13. Is my payment information secure?

PlayerSaloons.com uses industry-standard encryption and secure payment gateways to protect your payment information. We do not store your payment details on our servers.

14. Can I close my account?

Yes, you can close your account at any time by contacting PlayerSaloons.com support. Keep in mind that once an account is closed, it cannot be reopened, and any remaining balance may be forfeited.

15. How do I contact customer support?

If you need assistance, you can contact our customer support team:

Via email: support@playersaloons.com or info@playersaloons.com
Through our website's live chat feature.
By filling out the contact form on the "Contact Us" page.

16. Are there any rules or codes of conduct I must follow?

Yes, all players are required to adhere to the community guidelines and rules of conduct, which include:

No cheating or using unauthorized software.
Respecting other players and refraining from abusive language or behavior.
Reporting results honestly and accurately.

Failure to comply with these rules may result in account suspension or permanent ban.

17. Can I participate in PlayerSaloons.com competitions from any country?

PlayerSaloons.com is designed to be accessible internationally; however, the availability and legality of participating in skill-based competitions may vary depending on local laws and regulatory frameworks.

It is the sole responsibility of each user/player to ensure that their access to and participation in competitions on the platform is lawful in their country, state, or jurisdiction of residence. PlayerSaloons.com does not permit access or use of its services in any jurisdiction where such activities are restricted or prohibited by applicable law.

Before participating, users/players are strongly encouraged to review our Terms of Service and consult independent legal counsel if they are uncertain about the legality of their participation.

18. How do I stay updated on new competitions and tournaments?

Stay updated by:

Subscribing to our newsletter.
Following PlayerSaloons.com on social media.
Regularly checking the "Tournaments" section on the website.

19. What games are available on PlayerSaloons.com?

PlayerSaloons.com hosts a variety of popular skilled video games across different genres, including sports, action, strategy, and more. The available games may change over time, so be sure to check the platform regularly for new events.

20. What should I do if I encounter a technical issue during a competition?

If you experience technical difficulties:

Pause the game if possible.
Contact PlayerSaloons.com support immediately.
Provide details of the issue, including screenshots or video if available.
Our team will assist you in resolving the issue and may reschedule the match if necessary.

These FAQs should help you navigate and enjoy the experience on PlayerSaloons.com. If you have any further questions, don't hesitate to reach out to our support team at support@playersaloons.com or info@playersaloons.com

Refund & Cancellation Policy (PlayerSaloons)

Applies to: Playersaloons.com operated by SkillPlay Limited (“PlayerSaloons”, “we”, “us”, “our”).

1) Purpose and scope

This policy explains when and how entry fees, deposits, and withdrawals may be refunded or credited on PlayerSaloons. It covers platform-organised, skill-based competitions (including head-to-head events and group tournaments). It does not cover any third-party products or services.

Important: PlayerSaloons runs platform-organised events with fixed entry fees and published prize structures. No peer-to-peer wagering is permitted.

2) Key definitions

Entry Fee The fixed amount you pay to enter a specific event.

Prize Pool The total pool used for prizes (after any applicable administrative service fee).

Administrative Service Fee The 10% fee PlayerSaloons applies to entry fees to operate the platform and events.

Wallet Balance Your PlayerSaloons account balance available for entry fees or withdrawal.

Promotional Credits Non-withdrawable credits granted by PlayerSaloons (bonuses, coupons, etc.).

3) Summary (TL;DR)

If PlayerSaloons cancels an event before it starts, we automatically refund the entry fee (to your wallet or original payment method, see §9).

If an event starts and is later voided due to a platform fault, we refund or credit fairly for affected matches/rounds (§6).

If you withdraw, no-show, are disqualified for rule violations, or the result stands, entry fees are non-refundable (§5).

Deposits: If unused, you can request refund to original payment method or withdrawal (subject to processor timing/fees and KYC checks) (§8–§9).

Promotional credits are non-refundable and non-withdrawable (§10).

We acknowledge refund requests within 2 business days and aim to decide within 10 business days (§12).

4) Eligibility for refund or credit (events)

You may be eligible for a refund or account credit if:

The event is cancelled by PlayerSaloons before it starts; or

The event is materially affected by a platform outage or a technical failure attributable to PlayerSaloons and cannot be fairly resumed; or

You were incorrectly charged (duplicate charge, wrong amount).

5) When entry fee are not refundable

Entry fees are non-refundable if any of the following applies:

You withdrew from the event after joining or failed to appear (no-show);

You were disqualified for breaking rules (e.g., cheating, collusion, abusive conduct, unauthorized software);

The match completed and the result stands under the event rules and dispute process;

The disruption was caused by your device, connection, account issues, or breach of rules.

Disconnects/no-shows: We follow the published event rules. Admin decisions made under those rules generally do not give rise to refunds.

6) Platform outage or fault after start

If a tournament has started and a platform-level outage or error prevents fair completion:

We may reschedule, restart affected rounds, or void the event;

Where voided, we will refund or credit the affected entry fees (full or pro-rated) at our reasonable discretion, guided by the progress made and fairness to all entrants.

7) Disputes and result reviews

Use the in-platform dispute tools within the stated time window and provide evidence (screenshots, short clips).

If our admins overturn a result or void a match due to verified misconduct, we may adjust prizes and issue credits/refunds accordingly.

8) Deposits, withdrawals, and KYC/AML

Deposits are credited to your wallet. If unused, you may request a refund to the original payment method or a withdrawal to your chosen payout method.

Withdrawals may require identity verification (KYC/AML) and are subject to processor timing and checks.

If KYC fails and there is no suspicion of fraud, we will refund unused deposits to the original payment method where possible.

9) How refunds are paid

By default, refunds go back to the original payment method.

If that is not practicable (e.g., method expired), we may credit your wallet or arrange an alternative payout method in consultation with you.

Timing: Refunds are initiated within 24 hours of approval and typically complete within 1–10 business days, depending on your bank/processor.

10) Promotional credits

Promotional credits are non-withdrawable and non-refundable.

If an event purchased using promotional credits is refunded, the credit is generally returned to your wallet as promotional credit.

11) Chargebacks and reversals

If you file a chargeback, your account may be restricted pending resolution.

If a processor reverses funds to you, PlayerSaloons may debit your wallet or suspend access if this creates a negative balance.

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Rules